Shipping & Delivery
DOMESTIC & INTERNATIONAL SHIPPING
Shipping within the ZA
Free domestic door to door delivery is offered on order values of R500.00 or more including VAT (South Africa only).
Orders are usually delivered within 2-5 working days from receipt of payment. Due to unforeseen circumstances beyond Kitsch Kool Properties t/a Big Blue or our nominated couriers control, certain orders may take longer than the "usual" 2-5 working days for delivery, if this is the case we will do everything in our power to rectify the situation as soon as possible.
Orders below R500.00 including VAT will be charged R80.00 for delivery. (South Africa only).
We will nominate a delivery option for you, where possible we will always use a courier, however due to some area locations not being serviced by a nominated courier it is easier to use the post office service. If however you require a courier delivery please advise us whist placing your order.
A confirmation email will be sent once your order has been received and processed. A second confirmation email will be sent once your items have been paid for in full and dispatched, also contained in this email will be the nominated courier’s tracking number with which you can track your parcel.
All international deliveries are subject to a postage delivery charge of R500.00.
Delivery times for international deliveries vary and therefore we suggest you contact us at firstname.lastname@example.org should you wish to arrange for a specific international delivery.
A confirmation email will be sent once your order has been received and processed. A second confirmation email will be sent once your items have been paid for in full and dispatched.
All international deliveries will be sent via ROYALE INTERNATIONAL COURIERS, to track your parcel please follow this link and select the TRACKING button. www.royaleafrica.com
Please note that there could be additional charges to be paid once the parcel arrives in your country. Check with your government website for their clearance charges with regard to admin, duties and taxes as this is different depending on the country.